Refund Timeframe according the payment method linked to a Google Play Account
Publicado · actualizado
Please find below a chart with the refund timeframe according to the payment method linked to the Google Play account.
How long refunds take
Refund timelines
Refunds from Google Play are returned to the payment method used to make the original purchase. Refunds take different amounts of time depending on how you paid.
If your refund is taking longer than expected, check your refund status on your Google Payments account. If the status is "Refunded," you will see a credit on your form of payment. If the status is "Cancelled," the order was never charged and so you will not see a credit on your form of payment.
Payment method
Estimated Refund time
Credit or debit card
3–5 business days
Processing time can be affected by the card issuer and sometimes takes up to 10 business days.
If your credit card is no longer active, refunds will go to the bank that issued your card. Contact the bank to recover funds.
Direct carrier billing (prepaid / pay-as-you-go)
1–30 business days
Processing time can be affected by your carrier and sometimes takes longer.
Direct carrier billing (postpaid / contract)
1-2 monthly statements
Processing time can be affected by your carrier, but refunds will usually appear within 2 monthly billing statements. If it takes longer, contact your carrier to check the status.
Google Play balance (gift card or credit balance)
1 business day
Refunds appear in your Google Payments account. Occasionally this can take up to 3 business days.
Google Pay balance
1 business day
Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.
Online Banking
1-10 business days
Processing time can be affected by your bank, but typically takes between 4 and 10 business days.
PayPal
3–5 business days
This can sometimes take up to 10 business days. If you're returning the money to a payment method within PayPal (like a linked bank account), contact PayPal for more detailed information.
Payco (Korea only)
3–5 business days
This can sometimes take up to 10 business days. If it takes longer, contact PAYCOfor more detailed information.