Interface Name (Support Info from 3.1 iOS client)
Published · updated
HSS v.3.1 now sends a field of 'Interface Name'
This interface name is gathered when the contact support email is tapped.
It's values can be:
en0 - Wi-fi
pdp\_ip0 - Cellular data plan
utun0 - Vpn is connected
There may also be others for tethering or multiple connections etc.
So, if you guys see someone saying 'VPN doesn't work' and it shows interface as utun0 it might mean that there is access issues or something else because they have VPN connected. For next release devs will try to include with 100% certainty that they are connected to HSS server as well.