Mac Hotspot Shield

Account/Devices

• How do I change my password? (Mac)
• How do I fix the "System Error" problem upon signing in to Mac?
• How do I fix the problem where I can't link my device to my account?
• How do I unlink a device from my subscription on Mac?
• Why am I getting a "Wrong login info. Try again." error message?

Can't access web/app

• Why am I having problems accessing other apps? help (Mac)
• Why am I unable to watch BBC iPlayer on my Mac device?
• Why can't I access Hulu on Mac?
• Why can't I access Netflix on Mac?
• Why can't I access Pandora on Mac?
• Why can't I access iTV Player on Mac?

Can't connect

• Why can't I connect to a virtual location on my Mac?
• How do I fix the problem "Service temporarily unavailable"? (Mac)
• How do I resolve the problem "VPN Server didn't respond" on my Mac?
• Why am I getting "System error" on my Mac?
• Why can't I connect on Mac from my country?
• Why can't I connect on Mac?
• Why can't I connect to the Internet on my Mac when the VPN is ON?
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Getting Started

• How do I change my Virtual location on Mac?
• How do I sign into Hotspot Shield on the Mac?
• How do I use Hotspot Shield on Mac?
• I have the bundled subscription for Hotspot Shield. What do all these features mean?
• What are the benefits of Hotspot Shield Premium for Mac?
• What are the current Virtual locations on Mac?
• What do all these settings mean on Mac?
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Payments/Subscription

• How do I restore my Hotspot Shield purchase or activate an account?
• Why am I asked to pay again on my Mac even though I've already paid?

Profile/Installation

• How do I download and install Hotspot Shield on Mac?
• How do I reinstall the VPN profile on Mac?
• How do I uninstall Hotspot Shield on Mac?